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NetTeller FAQs

Welcome to our Frequently Asked Questions section.
Please click on the questions below to reveal the answers.
  • What is NetTeller?
    With NetTeller, you have an Eagle Bank branch anywhere you have an internet connection. Now from the convenience of your home, vacation property, office, or wherever your travels may take you, you can visit your Eagle Bank accounts.
  • How do I apply?
    You may click on the yellow box on the home page that reads, "Netteller Signup" and follow the instructions.  You may also stop by any Eagle Bank office and fill out an application or email us a request for an application. If you have questions, please feel free to contact a Customer Service Representative at:

    Glenwood: 800-635-5588
    Glenwood: 320-634-4545
    Villard: 320-554-2984
    Starbuck: 320-239-2222
    Elbow Lake: 218-685-4411
    Wendell: 218-458-2121

  • What services are available?
    • View Account Information
    • View Transactions
    • Transfer Funds
    • Access to eStatements
    • View Check Images
    • Bill Pay
  • How secure is my personal information?
    The NetTeller web site utilizes 128-bit encryption. This ensures that unauthorized individuals cannot view your personal information. Access to NetTeller is also protected by only youknowing your NetTeller ID (identification) and NetTeller PIN. It is important that you do not share ID’s & PIN’s.
  • What browser does my computer need to access NetTeller?
    NetTeller supports Microsoft Internet Explorer Version 7 (and Higher), Firefox Version 3 (and Higher) or Safari Version 1.0 (and Higher).
  • How do I change my NetTeller ID?
    While logged into NetTeller, click the Options tab just below the Eagle Bank logo. You may then change your NetTeller ID in the field that says Enter New, then click submit. IDs can consist of numbers, letters and the following set of special characters: + ? _ % @ ! $ & * ~. The ID must begin with a letter and cannot be fewer than 4 characters or more than 12.
  • How do I change my NetTeller PIN?
    The first time a new user logs into NetTeller it will require them to change their PIN. A user may change their PIN any time or as frequently as they like. The PIN has to be 6 to 8 characters, alphanumeric (numbers and/or letters). To change: While logged into NetTeller, click the Options tab just below the Eagle Bank logo. Enter your current PIN and then enter a new PIN in the next box and confirm it in the last box, then click submit.
  • What happens if I lose or forget my NetTeller ID, PIN, or am locked out of my account?
    If you lose or forget your ID or PIN, you may contact a Customer Service Representative at: 320-634-4545 or 800-635-5588
  • How late in the day can I make transfers through NetTeller?
    Transfers can be made at any time; however, the transfer cut-off is 3:00 PM during regular banking days, which excludes weekends and holidays. Any transfer made after 3:00 PM will be processed on the next business day.
  • How do I change the names displayed for my accounts?
    While logged into NetTeller, click the Options tab just below the Eagle Bank logo. Select the Account tab. You may then change the names of the accounts to how you wish to identify them.
  • How do I add a new Eagle Bank Account to my NetTeller?
    To add a new Eagle Bank account to your online banking, contact a Customer Service Representative at Eagle Bank.

    Glenwood: 800-635-5588
    Glenwood: 320-634-4545
    Villard: 320-554-2984
    Starbuck: 320-239-2222
    Elbow Lake: 218-685-4411
    Wendell: 218-458-2121